RedotPay: Transforming payment into an easy and innovative user experience.
RedotPay: Transforming payment into an easy and innovative user experience
What is the RedotPay program
The RedotPay application allows you to obtain a virtual or physical Visa that can be loaded with cryptocurrency. It is available in two versions for mobile phones: a specific version for Android and another for iOS. Additionally, it serves residents of countries where international purchases cannot be made using the local currency. RedotPay facilitates international payments on most websites worldwide by converting digital currency into the local currency of the desired purchase. The application settles the purchase transaction using the digital currencies previously sent to it.
Can I consider the RedotPay application as a digital wallet
The answer to this question is no. You cannot consider the RedotPay application as a digital wallet because in the application's terms, there are certain points that allow the controlling company to freeze any account if there is suspicion regarding incoming or outgoing payment transactions through the application. You can read about it by clicking on the terms
What is the registration process in the RedotPay application
You can register on the RedotPay application by clicking here, and the following page will appear for you
After entering your phone number or email in the first field, click on "GET CODE" to receive the activation code. Then, paste the code sent to you in the "Verify code" field. Afterward, click on the "Get It Now" button, and the page will redirect you to the download page in the dedicated store for your phone, whether it is Android or iOS
What is the next step after registering, downloading the RedotPay application, and logging in
After downloading the RedotPay application and opening it, the screen that will appear to you is as follows
You can now log in with the email or phone number you registered with and activated on the previous screen. All you need to do is fill in the respective box and click "Next." Afterward, you can set a password for your account. The next step is activating the "Know Your Customer" feature to authenticate your account, as shown in the following image
What are the accepted documents in the activation process
The required documents vary depending on each country, but a commonly accepted document is the national ID card in Arab countries. Additionally, you will be required to take a selfie after uploading the identity verification document
Is the use of the RedotPay application prohibited in any countries
Yes, if you are from the following countries, you cannot activate your account on the RedotPay application
Croatia, Libya, Guinea-Bissau, Bosnia and Herzegovina, Montenegro, Macedonia, Slovenia, Serbia, North Korea, Iran, Mali, South Sudan, Central African Republic, Yemen, United States, Eritrea, Lebanon, ISIL(Da'esh) - Al Qaida and Taliban, Democratic Republic of Congo, Sudan, Somalia, Iraq, Haiti, Afghanistan, Cuba, Belarus, Mainland China, Myanmar, Burundi, Nicaragua, Syria, Ukraine and Russia, Venezuela, Balkans, Zimbabwe , Ethiopia, Darfur, Syria residents
How to deposit and withdraw cryptocurrencies in the RedotPay application
Deposit
Before initiating any consumption transaction (including card issuance), please deposit a specific amount of digital assets into your account first. Currently, we support four types of digital assets - Bitcoin, Ethereum, USDC, and USDT. You can deposit any digital assets on the assets page
Please note that there is a minimum deposit amount for each type of asset. If your deposit amount does not meet the minimum specified on the deposit interface, manual intervention from our backend servers will be required
>> Please make sure to use the correct network <<
Please pay attention to the minimum deposit amount on the loading page. Depositing less than the required minimum will result in the deposit not being credited to your account
Withdraw
Click on "Withdraw"
Select the digital currency: Choose the digital currency you want to withdraw
Choose the correct network for your digital currency: Make sure to select the correct network that corresponds to the platform where you will be sending the funds. Choosing the wrong network may result in irreversible loss of your digital currencies
Enter the destination wallet address: Copy and paste the address of your personal wallet or the destination where you want to send your digital currencies
Enter the amount you want to send: Input the exact amount you wish to withdraw
Confirm the transaction and wait for the transfer time: Confirm the transaction and wait until the transfer is processed
How to request a virtual and physical card
1. Request Registration:
1. Initiate the request process by logging into your account and navigating to the "Cards" or "Financial Services" section in the application
2. Type Selection:
Select the type of card you want to request, whether it is virtual or physical
3. Fill in the Information:
You may be required to fill in some personal information such as your name, address, and possibly other necessary details to complete the card request process
4. Feature Selection:
If there are specific features you would like to include in your card, such as monthly spending limits or fraud protection, provide details of your preferences
5. Verification and Approval:
After completing the form, you may need to undergo a verification process. Following that, the application will be reviewed and approved
6. Card Reception:
If you are applying for a physical card, it will be shipped to the provided address. Meanwhile, details of the virtual card will be sent to your application for immediate use. Activate your card, whether virtual or physical, to be able to use it for payment and withdrawal transactions
Steps to apply for a physical card:
Steps to apply for a virtual card:
What are the supported cryptocurrencies by the RedotPay application
Cryptocurrencies | Networks |
Bitcoin |
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Ethereum |
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USDC |
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USDT |
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What are the limits and fees for RedotPay cards
How to link the RedotPay virtual card to Apple Pay, Google Pay, and Alipay services
Apple Pay:
Google Pay:
Alipay: